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Insurance Bad Faith

Insurance Bad Faith Attorney in Charleston

Fighting Back against Powerful Insurance Companies

Every month, you pay your insurance premiums with the expectation that when you need to file a claim, coverage will be there for you. Unfortunately, insurance companies often put their own bottom lines ahead of your best interests. You may be shocked to find that when you finally need protection, you are suddenly your insurer’s rival.

Attorney Mark Troy spent years working for the West Virginia Insurance Commission. He has seen first-hand the tactics used by insurance companies to delay, devalue, or deny valid claims. This experience gives him a unique insight into policy disputes and how to build successful insurance bad faith claims.

If you are struggling with an insurance company, you need an attorney with an extensive depth of knowledge and a proven record of success with bad faith claims. Troy Law Firm PLLC is here to help.

Call (304) 345-1122 or contact us online to discuss your case for free. We welcome clients from Charleston and Huntington, West Virginia, as well as Ashland and Prestonsburg, Kentucky.

What Is Insurance Bad Faith?

You purchase insurance to protect yourself and your family against unforeseen risks and to obtain peace of mind in the event of a loss. When you suffer a loss, you count on your insurance company to live up to its end of the bargain – to pay your claim. Bad faith cases arise when an insurer fails to live up to its obligations and unreasonably denies, delays, or diminishes the fair value of your claim. An insurance company may also be held liable for additional damages you suffered as a result of denying or delaying payment.

Not every denied insurance claim constitutes bad faith. Determining bad faith requires the knowledge, skills, and resources of an experienced attorney who is adept at insurance laws, regulations, and claim practices. As a former hearing examiner for the West Virginia Insurance Commission, Attorney Mark Troy has extensive front-line experience in a wide range of insurance matters.

Common Examples of Bad Faith Insurance

A certain amount of back-and-forth negotiations between you and your insurance adjuster is usually normal. However, if your insurer devalues, delays, or denies your claim unfairly or without providing any type of reason or justification, you may have grounds to sue the insurance company for bad faith.

Common examples of bad faith insurance include:

  • Failure to promptly investigate a claim
  • Unreasonable delay in payment
  • Unreasonable arguments to refute a claim
  • Unreasonable interpretation of policy language
  • Failing to promptly or thoroughly investigate a claim
  • Breach of duty under insurance contract
  • Unreasonable denial of benefits
  • Misleading or hidden terms in policy
  • Refusal to settle a case or reimburse loss
  • Dishonest, deceptive, or fraudulent conduct

To learn more about how Mark Troy can help you, contact Troy Law Firm online or at (304) 345-1122. Your initial consultation is free of charge.


The Opinions that Matter Most
  • Striving for fair and just outcomes for any individual needing help.

    - Gary
  • Mark kept me informed regarding my cases from beginning to end and was responsive to my questions and needs.

    - Linda
  • He was able to aggressively demonstrate liability against the other party.

    - Anonymous

Why Hire Troy law Firm?

Your Recovery Depends On It
  • Aggressive, Caring Representation

    You will work directly with an attorney who is passionate about helping victims of injury to recover.

  • Customized Legal Approach for Each Client

    Attorney Mark Troy is a fierce litigator who combines legal skill with respect and understanding of each client.

  • Over 25 Years of Experience

    The firm boasts over 25 years of legal experience & access to outstanding experts across various fields.

  • Former Defense Attorney Experience

    As a former insurance defense attorney, Mark Troy possesses valuable insight into their tactics.

  • Small Firm With Big Attention

    The firm's size and overhead provides Attorney Mark Troy with the flexibility to take on cases that others don't.

  • An Attorney Directly Handles Your Case

    You will not be treated like a case file that is passed from staff to staff. An attorney will handle your case directly.

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